Terms & Conditions of Business


About Us

This web site is owned and operated by Bridge Hardware who is a business completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.


Our Contact details:

Bridge Hardware

57 Bridge Road

Sutton Bridge



PE12 9SD

Phone: +44 1406 350230

Email: enquiries@bridgehardware.co.uk

VAT No: 109305929


Customer Service

All products sold by Bridge Hardware are made to a high standard by reputable manufacturers and conform to the relevant British Safety Standards. If any item supplied Bridge Hardware is defective or unsuited to its designed purpose then please notify us immediately. We advise you to inspect the goods upon delivery. If you find them to be damaged then please inform us within 24 hours and we will replace it or refund your money in full.


Ordering Online

We use PayPal to process orders made on this site, just click on the Yellow 'Check Out with PayPal' button under the total ... this means that your financial details like credit card number, security code etc are not stored by us and are safely encrypted by the software used. The only details that we keep are your order details ... and we do not share this information with any other party.


An order is placed online by clicking on the Yellow 'Check Out with PayPal' button on this web site's Secure Payment Form, which is accessed through the secure Shopping Cart page. Clicking on the Yellow 'Check Out with PayPal' button confirms that you are submitting an order to Bridge Hardware and instructing Bridge Hardware to charge the total value of your order, as specified in the Grand Total line of the order form, against the credit card that you specify on that payment form.


Ordering By Post

Sending an order to Bridge Hardware through this web site by post confirms that you are instructing Bridge Hardware to send you the requested goods and to charge you for the total value of that order, the cost being as specified in the Grand Total line of the printed order form.


Order Integrity

Bridge Hardware may reject an order (refuse to treat) if there is evidence of tampering with or falsification of the order or any other irregularity is discovered in the order or its submission such that the order details or its value may appear other than listed on this web site. Orders cannot be deemed to have been accepted until valid payment has been made and the goods have been despatched. Order values are deemed to be valid against the order's date-stamp.



Bridge Hardware reserves the right to substitute an appropriate alternative item if the one ordered is not in stock. If you do not want a substitute item then please notify us when submitting your order.


Despatch & Delivery

If an item is to be despatched to a destination other than those listed on our shopping basket page then Bridge Hardware reserves the right to adjust the delivery cost accordingly. We will notify you before doing so and await your instructions. Someone should be on hand to take delivery at the address you specify for delivery. If this is not possible then specific delivery directions should be given. By sending your order to Bridge Hardware you are also confirming that you agree to the following terms and conditions:

  • Bridge Hardware cannot be held responsible for forged, wrongfully altered or otherwise misused transmission details arising from forgery, wrongful alteration or other misuse of the original transmission or that said transmission details appearing on it are found to be at all counterfeit.

  • Bridge Hardware reserves the right to refuse to trade if the submitted order details have in any way been altered without the express permission of Bridge Hardware.
  • Purchases of products on this web site are governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English Courts.
  • Your statutory rights are not affected. This statement does not confer upon you any additional legal obligations or duties, it merely highlights existing rights that consumers have whenever they deal with traders.


Privacy Policy

Bridge Hardware is registered under the UK 1998 Data Protection Act.

We do not retain your details for any purpose other than expressly stated and specifically as required to trade. We specifically do not pass on your contact or personal details to third parties without your permission. For a full set of details please refer to our main Privacy Policy, please click here to view ... Our Cookie Policy is also available to view by clicking here ...



The prices shown on this web site include VAT and exclude delivery. UK VAT is charged at the current rate of 20% on VAT applicable purchases and delivery charges, as shown on the Order Form prior to purchase.


Orders from VAT registered companies in the EEC countries outside the UK will not be charged VAT on production of their VAT registration number. Within the EEC Countries, goods are in FREE CIRCULATION. VAT will not be charged for countries outside of the UK and EEC.


Credit Card Security

When the order is placed at our website (see the Ordering Online section), credit card numbers are encrypted using PayPal’s own page on their websites 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.


Returns Policy

Cancellation of orders and return of items: We allow 14 days for you to return items which are not suitable for any reason. Goods returned must be returned within this time period in original condition. Refunds will be given for returned items received in good condition and will include costs of shipping charged when the order was placed.


We will replace any faulty items on receipt of the returns, or offer you a refund if you prefer. If you find any faults please email us at enquiries@bridgehardware.co.uk in the first instance for advice. In the event of any errors having been made with your order please email us or phone us in order so that we may take the necessary actions to sort out the problem fast for you.



Colours of products depicted on this web site are approximate. They cannot be taken as absolute due to variations in individual computer monitors and their settings. If a colour is critical then please contact Bridge Hardware for further information.



Any links shown on this web site to other web sites are provided for your interest only and Bridge Hardware has no control over such sites and thus any responsibility or liability for their content; nor do links to other sites imply any endorsement of their content.


Property Rights

All material on this web site is ©Bridge Hardware or is reproduced with the copyright owner's permission. Material and information may not be used elsewhere in any form without the express written permission of Bridge Hardware.

Bridge Hardware, 57 Bridge Road, Sutton Bridge, Spalding, Lincolnshire, PE12 9SD.

Tel: 01406 350230  |  Fax: 01406 351658  |  email: enquiries@bridgehardware.co.uk

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